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Visitor arrival alerts in Microsoft Teams and Slack

When a visitor checks in at the kiosk, the person they came to see is told straight away, so nobody waits in the lobby wondering. PlugNKiosk can also post each arrival in a Teams or Slack channel your team already watches.

How hosts hear about it

An email

The host gets an email when their visitor arrives, with a button to check the visitor out when they leave. People visitors come to see don't need a login.

A pop-up to let them in

If the host has the dashboard open, a pop-up shows the visitor's name, and their photo if you take them, so the host can let them in. The kiosk waits for that answer.

A post in Teams or Slack

Each arrival at a location is posted to its channel: the visitor's name and company, who they came to see, and the time. Hosts still get their own email.

Connect Microsoft Teams

  1. Open the channel's Workflows.In the Teams channel, choose ••• then Workflows, and pick “Send webhook alerts to a channel”.
  2. Save it and copy the link.Name the workflow PlugNKiosk, save it, and copy the link it shows.

Connect Slack

  1. Create an app.At api.slack.com/apps, choose Create New App, then From scratch.
  2. Add a webhook.Under Incoming Webhooks, switch them on, then choose Add New Webhook and pick the channel. Copy the Webhook URL.

Then paste the link

In the PlugNKiosk dashboard, paste the link for the location and choose Connect. We send a test message first, so you'll see straight away that it works. Each location can have its own channels.

Treat the link like a password: anyone with it can post to that channel. If Teams or Slack ever stops accepting it, we email the account owner and managers.

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