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Terms of Service

The service

PlugNApps LLC, a Washington limited liability company, provides PlugNKiosk: visitor sign-in that runs on your own tablet, a dashboard for your team, and the emails, texts and records that go with them. By creating an account or using the service, you agree to these terms on behalf of your organization.

Your account

You're responsible for your account, for the people you invite to it, and for what's done with it. Keep your login safe; turning on a sign-in code or a passkey is strongly recommended. Tell us right away at support@PlugNKiosk.com if you think someone else has used it.

Your agreements and signatures

You supply the agreements your visitors sign, such as an NDA, and you're responsible for their content and for whether they're enforceable where you use them. PlugNKiosk records what was signed, by whom and when, and gives the visitor a copy, but we aren't a party to those agreements and we don't give legal advice. Have a lawyer review your agreement.

Visitor and host information

You decide what your kiosk collects, including whether it takes photos, and you're responsible for having a lawful reason to collect it and for telling visitors how you use it. We process this information on your behalf to provide the service, as described in our Privacy Policy, and we don't sell it. You choose how long it's kept, up to 3 years, after which it's deleted.

Text messages

Text alerts go only to people who have agreed to receive them on our sign-up page, which we email them when you ask. Don't ask for anyone who hasn't agreed to it. Message and data rates may apply on their phone plan.

Acceptable use

Don't use the service to deceive people, collect information you have no right to, harass anyone, or break the law, and don't try to break, overload or get around its security. We can suspend an account that does.

Fees

The service is billed monthly or yearly, for your first location and each extra one, at the prices on our website, plus applicable tax. Your first 14 days are free, or 30 days if you sign up with a referral code. A card is needed to start the trial. When it ends your subscription starts automatically unless you cancel before then. Adding or removing a location changes your next bill. You can cancel at any time from the Billing page, and the service then runs to the end of the period you've paid for. Stripe's Link service sells and collects payment for your subscription, and handles sales tax and receipts, so Link appears on your receipts and card statement.

Availability

We work to keep the service running, but it depends on the internet, your devices and third-party providers, and we can't promise it will be uninterrupted or error-free. If a kiosk can't reach us, visitors may not be able to check in until it can. The service is provided as is, and to the extent the law allows, our liability is limited to the fees you paid us in the 12 months before the claim.

Ending the service

You can delete your account at any time from the Account page. We then delete your data, with backups clearing within 30 days. We may end the service with reasonable notice, or straight away if these terms are seriously broken.

Changes

We'll post any changes on this page with a new version label, and tell account owners by email about significant ones.

Version 2026-11-05 (updated 9 Nov 2026: the provider is now PlugNApps LLC; 10 Nov 2026: how hosts agree to texts). Questions: support@PlugNKiosk.com

Guides: Visitor sign-in on an iPad · NDA sign-in kiosk · Arrival alerts in Teams and Slack

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